About Us




Consumer Credit Counseling Service is a 501(c)3 United Way Agency that is a member of the National Foundation for Credit Counseling. CCCS offers financial education and counseling to help people improve their lives and choose the financial options that are right for them.

What services does the Agency provide?
We provide confidential credit counseling, personalized debt management plans, comprehensive credit reports and scores,  pre-filing bankruptcy counseling and pre-discharge education, individualized housing counseling, community financial education programs and volunteer opportunities with the Money Management Program.

How long has CCCS been in business?
The Agency has been providing professional credit counseling and financial education in Southern Oregon and Northern California since 1971. Since that time we have counseled over 30,000 families, returned more than $35 million dollars to local and national creditors through debt management programs, and presented thousands of educational classes to help people learn more about managing their money.

Are you licensed?
We are licensed by the State of Oregon and State of California and are in compliance with all State and Federal regulations. Our Oregon license number is DM-80029. We are also authorized by HUD to provide housing counseling, by the Executive Office of the US Trustees to provide pre-filing bankruptcy counseling and pre-discharge education, and by Easter Seals Oregon and the Oregon Department of Human services to be the local coordinator for the Money Management Program.

Is the Agency accredited?
We are accredited by the Council on Accreditation. This national accreditation guarantees that the Agency provides professional counseling and education and meets all of their quality standards. In the most recent review they stated that "the education and outreach efforts of this organization are impressive. The services are comprehensive and focus on the needs of the client and the community."

Are your counselors certified?
All of our counselors are certified by the National Foundation for Credit Counseling. In addition, our housing counselors are certified by HUD to provide reverse mortgage counseling. They have over 50 years of combined experience providing help in our community. Click here to meet our staff.

Are you member of the Better Business Bureau?
The Better Business Bureau has awarded the Agency the highest rating that a charity can receive. As a Charity Seal Holder the Agency has been recognized as having strong and comprehensive standards and a commitment to accountability and ethical standards.

Why people choose CCCS of Southern Oregon
There are many companies that claim to provide help to people who need help with their finances. Unfortunately, some of those companies make promises that they are unable to keep. People can feel secure receiving help from CCCS of Southern Oregon. It has over 40 years of experience and thousands of satisfied customers.





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About Us
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*CCCS Board Profiles
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*Board of Directors
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*CCCS Annual Report
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*For the Press
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*Important Links
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*Meet The Staff
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*Office Locations
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*Tax Form 990
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*Volunteer Opportunities
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*My CCCS Account
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Debt Management Plan
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820 Crater Lake Ave Suite 202
Medford, OR 97504
Phone: 541-779-2273
Fax: 541-779-6412
Email: info@cccsso.org
Hours: 8:00am - 12:30pm & 1:30pm - 5:00pm